One operational context
Resolve an issue, schedule follow-up work, and check equipment before the next dispatch.
Field operations
The job is more than a Work Order.
Keep issues, follow-ups, tools, and technician responsibility connected to the day’s field work.
Issues
Keep problems visible.
When field work reveals a problem, record it as an issue for the office to review. Open and resolved views help teams distinguish outstanding work from issues already addressed.
Reminders
Make room for the follow-up.
Schedule reminders months in advance for servicing, inspections, batteries, or other follow-up work. Choose to alert the company by email before the event, then track and close the reminder when it is handled.
Assets & custodyKnow what is available.
Know what is available.
Know who has it.
Track equipment and tools, their current custodian, and availability. Use maintenance and out-of-service states to keep unsuitable equipment out of the available pool.
- Assignment & responsibilitySee which company phone currently holds a tool and track custody as responsibility changes.
- Availability & conditionSee assigned, available, awaiting confirmation, and out-of-service equipment.
Technician reports
Receive daily or weekly KPI reports by email, listing the phones and the number of Work Orders each has uploaded.
Office visibility
Use company roles to give the right people access to the work they manage.
FIND THE TOOL, CONTACT ITS HOLDER
Turn asset custody into a useful handover.
Phone A finds who has the tool.
The asset record shows that Phone B currently holds the equipment.
Ask the holder to share a location.
Phone A sends a location-sharing request to Phone B. A push notification alerts the holder to the request.
View the shared location on a map.
When the holder shares the location, Phone A can see where the tool is and arrange the handover. This is requested location sharing, not background GPS monitoring.
SERVICE PLANNING
Set the reminder now. Get the email before it matters.
Enter the next service date months ahead and select an email alert before the event. The company gets a prompt to arrange the work, rather than relying on someone to remember to check the calendar.
Reports & notificationsYour next deployment
Bring the field and office together.
Tell us about your team, your Work Orders, and where your evidence needs to live.