Setup guide

A considered setup.
A smoother first job.

Choose the path for individual Android use or a company deployment. Start with one test Work Order and confirm the whole evidence workflow.

Individual / Android

Start with your phone.

  1. Request Android access

    Use the app-access email link for current installation instructions. A public Play Store link is not supplied on this website.

  2. Choose storage in the app

    Configure a supported destination available to your app and plan. Company storage is configured through the company deployment workflow.

  3. Review capture settings

    Set the required date/time, GPS, and report options. Check the geocoded address during photo capture and edit it manually if the lookup fails or returns the wrong address. Both front and rear cameras support photos and video. Grant camera, microphone, or location permissions when needed for the evidence you capture.

  4. Complete a test session

    Enter a Work Order reference, capture evidence, add notes, and upload. Confirm the package is present in the destination.

Get Android App
Company / Portal + Android

Prepare the deployment.

  1. Confirm company access

    Arrange Company Seats and portal access. Plan the number of phones and the Administrator, Dispatcher, and Office users.

  2. Configure company storage

    Set up R2, Spaces, custom S3, or a compatible self-hosted endpoint with valid HTTPS. Validate the required operations and access.

  3. Activate phones and policy

    Generate activation codes, activate the company phones, and configure evidence requirements, branding, and notifications.

  4. Dispatch and validate

    Assign a test Work Order, capture evidence, upload, then verify and review the package. Test assignment push notifications, before/after capture across app closure, resumed uploading after a connection drop, and ZIP sharing. Select upload emails, the daily or weekly KPI reporting cadence, and advance reminder alerts.

Open Company Portal
Before rollout: verify the storage destination, available seats, role permissions, capture requirements, notification recipients, successful package download, and browser verification. Keep storage credentials out of support emails.
Your next deployment

Need help with the first deployment?

Tell us your phone count and storage provider or endpoint. We can discuss setup and onboarding.

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